For over a century, customer satisfaction has been the priority at Kent. Our commitment to our customers extends throughout the lifetime of the product purchased -- that means making sure you have all the information you need to get the most fun out of your Kent bike or accessory. Product maintenance, new product information and safety are critical to your enjoyment of your Kent, and so we offer the following product support information. If you have questions or concerns that aren't answered in this section, do not hesitate to Contact Us.